heathersingelton2810
June 02, 2026
"Return was fine, but the delay messed up my plans"
I ordered from isak.co.uk and ended up needing to return one of the items because it wasn’t quite what I expected when it arrived. Annoying, because I’d bought it with a specific plan in mind, and that pretty much went out the window.
The return itself wasn’t difficult, to be fair, but I had to wait a few days just to hear back, and then the refund took longer than I was hoping. It was one of those situations where you’re checking your emails and bank account way more than you should have to.
Overall, it wasn’t a terrible experience, just a bit frustrating and not as smooth as I’d like. I’d probably order again, but only if I was really sure about what I was buying, because I don’t fancy having my plans messed up again over a slow return.
Thelma_barnett81
May 28, 2026
"Exactly as described... maybe a little too exactly"
The product was just as described, which is always nice. It matched what I expected perfectly, almost suspiciously perfectly, like someone behind the scenes actually made sure the listing was accurate for once. No complaints here.
James_swanson92
May 24, 2026
"Really glad I didn’t pass these up"
I ordered a few bits and I’m really pleased I went for it. I was a bit worried about spending money on something that might not look like the photos, but the colours are spot on and everything feels really well made. Definitely happy with the quality, and I’d buy again.
"Nice little gift, thoughtfully packaged"
I bought a small gift from Isak and had a good experience overall. I liked that they’re upfront about using recycled paper and UK-made bits, which feels like a nice touch without being over the top. The packaging was simple too, with no unnecessary plastic. Delivery took a little longer than I expected, but nothing major. Happy with it overall — 4 stars from me
John_delgado92
May 15, 2026
"Refunds are usually a pain, but this was easy"
Refunds are always such a hassle everywhere, so I was expecting the usual back and forth. But I emailed them and they sorted it out really quickly. No drama at all, and the money was back in my account within a few days. Fair experience overall.
NicoleJames_67
May 14, 2026
"Good communication from start to finish"
I have a high standard when it comes to order updates, and they did a good job keeping me in the loop the whole time. I always knew what was going on with my order, which I really appreciated...
"Quick little gift idea"
I grabbed a mug for my mum because I needed something simple and didn’t want to spend ages overthinking it. She liked it, so that was good enough for me
james-Vick
April 29, 2026
"Showed up fine, tiny dent on the box"
It arrived in good condition overall. I noticed a small dent on the box first, which made me pause for a second, but the item itself was totally fine. So, not a big deal in the end.
alfonso_Hurrington88
April 14, 2026
"Lovely simple designs, and actually as nice as they looked"
I bought a few bits for my kitchen because I really liked the clean Scandi style, though I’m always a bit wary of being fooled by nice photos online. Thankfully they turned up looking just as good in person. The colours are lovely, simple but not boring, and they make the kitchen feel a bit fresher without being too much
hello_ebonie774
April 13, 2026
"Checkout worked, but I expected it to be smoother"
Ordering from isak.co.uk was alright overall, but I was expecting the checkout to feel a bit more straightforward. I spent a minute figuring out where to enter my address properly, and the payment page felt slightly slow. It did all go through in the end and I got the confirmation email, so it wasn’t a bad experience, just not quite as smooth as I’d hoped.
"Sooo glad I found it in stock here"
I’d been trying to get hold of a few bits that seemed to be sold out pretty much everywhere else, so I was relieved when I found them on isak.co.uk. Sooo nice not having to keep checking the same sites every day hoping they’d come back in.
The order was really easy to place, and everything that said it was in stock actually was. It all matched what I expected, and I’m really happy with the whole thing. Would definitely use them again.
DianaYoung
March 04, 2026
"Colours and size were exactly right"
I ordered from isak.co.uk and was genuinely pleased when it turned up. The colour matched the pictures on the site really well, which was a relief because I’ve had things arrive before looking completely different. Weirdly, I remember the package had a tiny bit of tape stuck to one corner that I kept picking at while opening it.
The size was spot on too, no awkward fit or second-guessing needed. It was pretty much exactly what I thought I was getting, and that’s always a nice surprise. I’d happily order again.
josephleonard5857
February 04, 2026
"Customer service was really helpful and got it..."
Customer service was really helpful and got it sorted quickly. There was just something about it that made the whole process feel easy and stress-free.
john.Boggs
January 28, 2026
"Packaging was good"
It arrived safe and was packed nicely. Everything looked great and there wasn’t any damage at all...
franciscosmith9607
January 17, 2026
"I ordered a couple of bits from Isak..."
I ordered a couple of bits from Isak and the products themselves were fine, no real complaints there. The delivery side just wasn’t great. It took longer than I expected and the tracking barely updated, so I was kind of left guessing what was going on. When I tried to check in, it felt a bit like I was just another ticket number rather than a customer. It did arrive in the end, but I wouldn’t rely on it if you need something quickly
justin1975
January 16, 2026
"Pretty easy to get around"
The site was, like, really easy to use and I had no trouble finding what I needed.
tina_Loomis92
January 04, 2026
"I liked how clear the tracking was, and..."
I liked how clear the tracking was, and the parcel arrived quickly, too. Overall, it was a smooth, easy experience.
"Got sorted eventually"
I had an issue with my order and it took a little longer than I was hoping to hear back. To be fair, they did get it sorted in the end and everyone was polite enough. It wasn’t amazing, but it wasn’t terrible either. Just felt like the whole thing could’ve been a bit quicker.
Judy.melugin
December 25, 2025
"Cute items, but the selection is honestly disappointing"
They do have some nice, cute stuff, but the product range is way too small. I expected a lot more to choose from, and it’s frustrating because it feels like they just didn’t bother stocking enough options.
WilliamWade
December 25, 2025
"It arrived quicker than I expected..."
It arrived quicker than I expected, so that was nice. I was kind of thinking it might take longer, but... yeah, delivery was fast